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viagogo

Sin verificar

Geneva, Switzerland

About viagogo

Viagogo is a resale marketplace, not a solution for event organisers. Its fees are high and prices can far exceed face value. For buyers seeking sold-out tickets, it operates in more than 60 countries, but always compare the final price — including all fees — before purchasing.

Platform type

Resale

Verified data

Commission
Compradores: tarifa de servicio variable, típicamente 15–28% sobre el precio de lista, más una tarifa de cumplimiento de €5–15. Vendedores: tarifa variable mostrada al publicar. Las tarifas exactas se revelan únicamente en el proceso de compra/venta.viagogo no publica tarifas fijas públicamente. La tarifa de servicio al comprador puede superar el 25% en eventos de alta demanda. Mercado secundario: los precios pueden exceder ampliamente el valor facial.verified on 2026-08-17

Strengths

  • Global presence in over 60 countries, broad supply of sold-out tickets
  • Delivery guarantee or refund of the price paid if tickets are not delivered
  • Purchase flow in multiple languages and currencies
  • Verified tickets (seller assumes risk of invalidation)

Limitations

  • Resale marketplace: prices can be several times the face value
  • Very high buyer fees (15–28%) not revealed until checkout
  • Not a tool for event organisers or primary ticket sales
  • History of complaints about price transparency and refund difficulties
  • European resale regulation may restrict or prohibit certain listings

Reputation

Viagogo has a controversial reputation: widely used to find sold-out tickets but also criticised for high final prices and opaque fees. It has received sanctions from regulators in several European countries for misleading pricing practices.

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