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viagogo

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Geneva, Switzerland

About viagogo

Viagogo is a resale marketplace, not a solution for event organisers. Its fees are high and prices can far exceed face value. For buyers seeking sold-out tickets, it operates in more than 60 countries, but always compare the final price — including all fees — before purchasing.

Data reviewed on 17 August 2026 Every listing is reviewed by hand against the platform's own public sources. If the owner claims it in the partner portal, they take over maintaining it and the date reflects their latest verification.

Platform type

Resale

Verified data

Commission
Buyers: variable service fee (typically 15–28% of the listed price, can exceed 25% at high demand) plus a fulfilment fee of €5–15. Exact fees are only revealed at checkout. Sellers: variable commission shown when listing.viagogo no publica tarifas fijas públicamente. La tarifa de servicio al comprador puede superar el 25% en eventos de alta demanda. Mercado secundario: los precios pueden exceder ampliamente el valor facial.verified on 2026-08-17

Strengths

  • Global presence in over 60 countries, broad supply of sold-out tickets
  • Delivery guarantee or refund of the price paid if tickets are not delivered
  • Purchase flow in multiple languages and currencies
  • Verified tickets (seller assumes risk of invalidation)

Limitations

  • Resale marketplace: prices can be several times the face value
  • Very high buyer fees (15–28%) not revealed until checkout
  • Not a tool for event organisers or primary ticket sales
  • History of complaints about price transparency and refund difficulties
  • European resale regulation may restrict or prohibit certain listings

Reputation

Viagogo has a controversial reputation: widely used to find sold-out tickets but also criticised for high final prices and opaque fees. It has received sanctions from regulators in several European countries for misleading pricing practices.

Frequently asked questions

What is viagogo?
Viagogo is one of the world's largest secondary ticket markets, founded in 2006 and headquartered in Geneva, Switzerland. It belongs to the StubHub Holdings group. The platform operates as a P2P marketplace where individuals and professional resellers list second-hand tickets at free-market prices. It is not a tool for event promoters or a primary ticketing platform.
Which countries does viagogo operate in?
viagogo operates in 14 countries: España, France, Deutschland, Italy, United Kingdom, Netherlands, Belgium, Austria, Switzerland, Portugal, Poland, United States, Canada, Australia. This is what the platform itself publishes; this directory does not score it.
Where is viagogo based?
viagogo is based in Geneva (Switzerland).
Who is viagogo a good fit for?
Viagogo is a resale marketplace, not a solution for event organisers. Its fees are high and prices can far exceed face value. For buyers seeking sold-out tickets, it operates in more than 60 countries, but always compare the final price — including all fees — before purchasing.

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