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Citizen Ticket

Sin verificar

Edinburgh, United Kingdom

About Citizen Ticket

A versatile option for UK organisers who want full control over their fees with the software plan, or who prefer to delegate payment management through the agency model at competitive commission rates.

Platform type

Promoter software

Verified data

Commission
Modalidad Software: plan gratuito (hasta 2.000 billetes/año, 1 usuario), desde £279/año. El promotor gestiona su propio booking fee vía Stripe o Square. Modalidad Agencia: desde 3% + £0,20 + IVA por billete (plan Starter, hasta 1.000 billetes/evento); plan Advanced 7% + £0,49 + IVA (hasta 30.000 billetes); Professional 9% + £0,49 + IVA (ilimitado, white-label completo). Todas las tarifas incluyen procesamiento de pago.Citizen Ticket ofrece dos modelos claramente diferenciados: software SaaS (el promotor usa sus propias pasarelas) y servicio de agencia de ticketing gestionada. Los precios en GBP son los publicados; también disponibles en USD y EUR.verified on 2026-08-17

Strengths

  • Free software plan up to 2,000 tickets/year — no platform commission
  • Agency model with payment processing included in the rate
  • Full white-label with the Professional plan
  • Integrated access control and accreditation (Eventree)

Limitations

  • Agency Advanced plan (7% + £0.49) can be expensive for high-volume events
  • Software mode requires the organiser to set up and manage their own payment gateway
  • Advanced marketing features only included in paid plans

Reputation

Citizen Ticket is well regarded among festival and experience organisers in the UK, valued for the flexibility of its two business models and the quality of its integrated access control.

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