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Billetweb

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Paris, France

About Billetweb

A fixed-commission online ticketing solution for all types of organizers, with integrated cashless, CRM and access control.

Data reviewed on 17 August 2026 Every listing is reviewed by hand against the platform's own public sources. If the owner claims it in the partner portal, they take over maintaining it and the date reflects their latest verification.

Platform type

Promoter software

Verified data

Commission
€0.29 + 1% per ticket sold online (banking fees included). Free for free events. No subscription or commitment required.Supplément de +0,10 € par billet pour la numérotation de places. Cashless à partir de 1 €/participant.verified on 2026-08-16
Moyens de paiement
Credit/debit card (Visa, Mastercard, Maestro) via PCI-DSS certified multi-PSP 3-D Secure. Also: cheque, bank transfer, invoicing, instalment payments and direct debit.verified on 2026-08-16
Types d'événement
Festivals, trade shows & exhibitions, sports clubs, concerts & shows, visits & leisure, seminars & conferences, sports events, courses & workshops, parks & museums, theatre, concert halls, local authorities and occasional organizers.verified on 2026-08-16
Intégrations
Website integration (code snippet), Facebook events, Google Analytics and Facebook pixel tracking, REST API, Zapier plugin and multi-event cart.verified on 2026-08-16
Support
Support 7 days a week. Satisfaction score: 4.74/5. Over 25,000 organizers.verified on 2026-08-16
Cashless / contrôle d'accès
Yes — cashless payment solution via wristband or personal card. Online top-up before the event, on-site top-up, and refund after the event. Works offline. From €1/attendee.verified on 2026-08-16
Propriété des données
Data belongs to the organizer. Export to Excel or via API at any time. Data hosted in France. GDPR-compliant platform.verified on 2026-08-16
CRM natif
Yes — free integrated CRM up to 100,000 contacts. Automatic buyer profiles, advanced segmentation and sync with Mailchimp, Brevo and Campaign Monitor.verified on 2026-08-16

Strengths

  • Transparent and predictable commission: €0.29 + 1% all-inclusive (banking fees included)
  • Open to all types of organizers: commercial, non-profit, public bodies
  • Free native CRM up to 100,000 contacts with advanced segmentation
  • Integrated cashless solution for festivals and large events
  • Data hosted in France, GDPR compliant, free data export at any time
  • Support 7 days a week, 4.74/5 satisfaction score (25,000+ organizers)

Limitations

  • Commission charged on every ticket (unlike HelloAsso for non-profits)
  • Cashless billed separately (from €1/attendee)
  • No free tier for paid events
  • High hardware rental fees (€100/day cash register, €70/day access terminal)

Reputation

Well-regarded among French organizers with 25,000+ clients and a 4.74/5 satisfaction score on the official website. Praised for its feature set (cashless, CRM, access control), occasionally criticised for a steep initial learning curve.

Frequently asked questions

What is Billetweb?
Billetweb is a French ticketing platform offering transparent flat-rate commissions, with built-in cashless payments, CRM, and access control for all types of event organizers.
Which countries does Billetweb operate in?
Billetweb operates in France. This is what the platform itself publishes; this directory does not score it.
Where is Billetweb based?
Billetweb is based in Paris (France).
Who is Billetweb a good fit for?
A fixed-commission online ticketing solution for all types of organizers, with integrated cashless, CRM and access control.

Reviews

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